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Career Development

Questioning & qualifying clients 1-0-1
Qualifying means two things: making sure that the product we eventually recommend will match what the prospect wants, but also...
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
Consider travel insurance an 'investment'
Still having a hard time convincing clients to buy travel insurance? Show them this story.
How to not be afraid of clients
The relationship between you and your clients reflects the temperament of your travel practice.
Follow-up strategies to claim your fortune
"Many travel agents erroneously feel their job is done once the deposit is taken and booking is made."

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