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Career Development
Are you special?
Specializing is a great way to find and retain clients...
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
What you need to know about Air Canada's Global Sales University
They say, “knowledge is power,” and it’s a concept that Air Canada is trying to leverage with its Global Sales...
Standing out from the crowd: How to choose & develop a specialization
To specialize or not to specialize? That is the question for many travel counsellors. In an age where consumers literally...
Merchandising your travel practice
In a personal service business like travel consulting, it is easy to forget the importance of fundamental marketing techniques and...
Keep Reading
Who cares about sustainable travel?
Brought to you by The Travel Corporation Consumer interest in sustainable...
What are secrets to success for Virtuoso's top agencies?
Research by Virtuoso has uncovered the five factors shared by its top-producing agencies that can serve as a model for...
How to build client loyalty & repeat business
Like the wisdom of the old proverb, “A bird in...
How (and why) to upsell your clients
“Do you want fries with that?” The upsell is as...
What to consider when presenting & positioning product
You’ve gone through the process of questioning and qualifying your...
What is sustainable tourism anyway?
Last December, the United Nations declared 2017 as the International Year of Sustainable Tourism for Development. What does that mean?
The necessity of a website for your travel practice
Your website is a marketing vehicle, not a sales engine.
Questioning & qualifying clients 1-0-1
Qualifying means two things: making sure that the product we eventually recommend will match what the prospect wants, but also...
Consider travel insurance an 'investment'
Still having a hard time convincing clients to buy travel insurance? Show them this story.
How to not be afraid of clients
The relationship between you and your clients reflects the temperament of your travel practice.
Follow-up strategies to claim your fortune
"Many travel agents erroneously feel their job is done once the deposit is taken and booking is made."
What does 2017 have in store for the travel industry?
Are you easing into 2017 with cautious optimism or skepticism?
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