Add proven techniques to your sales toolbox and educate yourself on products & destinations your clients will be asking about.
Why choose Air Canada Corporate Rewards for your business clients?
About five years ago, Air Canada introduced its Corporate Rewards program, designed to help small and mid-size businesses manage and...
3 misconceptions getting in the way of your Hawai'i sales
Hawai'i: it's a tropical paradise that everyone ought to see...
5 strategies for creating a customer service culture
One of the most common challenges I hear from managers...
Confessions of a fearless traveller
You won’t catch Eric Barber lying on a beach somewhere, or lounging...
Melia Cuba: What's open and what's not after Irma
Melia Hotels Cuba reports that while a dozen of its resorts in...
New National Geographic Journeys for G Adventures
New destinations Borneo and Mongolia highlight G Adventures 2018 National Geographic Journeys...
Hurricanes are not our friends
'Cos there ain't nowhere to hide, Waiting for the hurricane,There is nowhere here...
Celebrity takes 'all included' program to Thunder Bay, Ont.
Celebrity Cruises will expand its popular “All Included Caribbean Vacations” program to...
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How to sell Air Canada's Premium Economy Class
As travellers become more discerning and looking to enhance their travel experience, it’s worth considering how you can make this...
The Melia Cuba Experience
In an ongoing effort to familiarize Canadian travel agents with how and why to offer the Melia Cuba brand and...
VIDEO: One-on-one with Brett Tollman, The Travel Corporation
CT Magazine had the unique opportunity to sit down with Brett Tollman, who discussed how the Canadian travel industry has...
VIDEO: What's in store for G Adventures' 2018 product line-up?
We had the chance to catch-up with Aizaz Sheikh of G Adventures while at Virtuoso Travel Week. In addition to...
Selling dual-destination vacations with Meliá Cuba
More and more, sun-bound Canadians are venturing off-resort to experience the authentic, non-contrived side of the destinations in which they...
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Top 6 selling bloopers (and how to avoid them)
It's not always a shortfall in your company's product, price, or service that ruins a potential sale. Often it's inadvertent...
Four customer service trends to boost your business
When organizations invite me to speak at their conferences or train their team members, we start with trends that are...
Social media: Separating the personal & the professional
These days, the lines between our on- and off-line lives...
5 awesome free tools to energize your business
Looking for some help but prefer to avoid the cost?
Awesome TED Talks for perspective on life & your career
Sometimes, a bit of perspective is all we need for that extra motivation we need to take "the next step,"...
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How to find & capitalize on globetrotters with Goway
Globetrotter: n one who is or wants to be a world traveller
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
Are you special?
Specializing is a great way to find and retain clients...
What you need to know about Air Canada's Global Sales University
They say, “knowledge is power,” and it’s a concept that Air Canada is trying to leverage with its Global Sales...
Standing out from the crowd: How to choose & develop a specialization
To specialize or not to specialize? That is the question for many travel counsellors. In an age where consumers literally...
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