Add proven techniques to your sales toolbox and educate yourself on products & destinations your clients will be asking about.
How (and why) to upsell your clients
“Do you want fries with that?” The upsell is as...
What to consider when presenting & positioning product
You’ve gone through the process of questioning and qualifying your...
The necessity of a website for your travel practice
Your website is a marketing vehicle, not a sales engine.
Last train to Who-ville
So, what did you think of the season premiere of Doctor Who...
WestJet evolution continues, ULCC planned
Canada is set to gain a major ultra-low cost-competitor (ULCC) later this...
Five TAP takeaways on Toronto service
TAP Portugal is returning to Canadian skies after a two-decade absence with...
St. Petersburg's dark days
Another week and our hearts go out again to victims and residents...
London bridge is not falling down
My favourite spot in London is just over Westminster Bridge on the...
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How Porter Escapes brings your clients added value
Offering a simple and streamlined approach to packaged vacations, Porter Escapes was introduced at the end of 2012, a natural...
The Melia Cuba Experience
In an ongoing effort to familiarize Canadian travel agents with how and why to offer the Melia Cuba brand and...
Your guide to selling small group tours in Europe with Collette
What you need to know about the Explorations product line
Your guide to selling National Geographic Journeys with G Adventures
Canadian travel advisors are all too familiar with G Adventures...
How all-inclusive Hard Rock Hotels appeal to clients celebrating something special
Hard Rock might be popular around the world, but it’s their all-inclusive resorts that really steal the show.
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Social media: Separating the personal & the professional
These days, the lines between our on- and off-line lives...
5 awesome free tools to energize your business
Looking for some help but prefer to avoid the cost?
Awesome TED Talks for perspective on life & your career
Sometimes, a bit of perspective is all we need for that extra motivation we need to take "the next step,"...
How do you sound when you're not speaking?
So you're at a networking event filled mostly with people you don't know...
The saving power of making a 'To Do' list
In my job, like most, there are a million moving...
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Questioning & qualifying clients 1-0-1
Qualifying means two things: making sure that the product we eventually recommend will match what the prospect wants, but also...
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
Consider travel insurance an 'investment'
Still having a hard time convincing clients to buy travel insurance? Show them this story.
How to not be afraid of clients
The relationship between you and your clients reflects the temperament of your travel practice.
Follow-up strategies to claim your fortune
"Many travel agents erroneously feel their job is done once the deposit is taken and booking is made."
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