Add proven techniques to your sales toolbox and educate yourself on products & destinations your clients will be asking about.
Standing out from the crowd: How to choose & develop a specialization
To specialize or not to specialize? That is the question for many travel counsellors. In an age where consumers literally...
An insider's look at Palladium Hotels & Resorts
Earlier this year, Palladium Hotels & Resorts announced plans to...
Dominica boasts a different side to the Caribbean
There’s a reason they call it “The Nature Island”
Favourite things: Ben's Chili Bowl
When is a chili dog not just a chili dog? Answer: When...
'Simply magical' Dominica resort spreads the word in Canada
The respected Rosalie Bay resort on Dominica has staked a presence in...
Celebrity expands 'all-included' cruise options for Canadians
Celebrity Cruises’ “all-included” vacation packages have proved so popular in Canada in...
Canadian resident offer at Universal Orlando
Universal Orlando Resort (UOR) is determined to help its Canadian guests get...
Home-based is where the heart is for Flight Centre
Home is where Flight Centre Canada’s heart is in 2017 with the...
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In conversation with Collette
What does Collette want Canadian travel agents to know about the company & its product?
The Melia Cuba Experience
In an ongoing effort to familiarize Canadian travel agents with how and why to offer the Melia Cuba brand and...
CANADA 150: A special day at the park
There’s never been a better time for a staycation...
Take 5 with Heather Colache, MEET AC
As summer is just around the corner, Atlantic City is vying for Canadian business.
Mukilteo: How to say it & why to sell it
When asked if there are any misperceptions about Washington’s Mukilteo...
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Top 6 selling bloopers (and how to avoid them)
It's not always a shortfall in your company's product, price, or service that ruins a potential sale. Often it's inadvertent...
Four customer service trends to boost your business
When organizations invite me to speak at their conferences or train their team members, we start with trends that are...
Social media: Separating the personal & the professional
These days, the lines between our on- and off-line lives...
5 awesome free tools to energize your business
Looking for some help but prefer to avoid the cost?
Awesome TED Talks for perspective on life & your career
Sometimes, a bit of perspective is all we need for that extra motivation we need to take "the next step,"...
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Merchandising your travel practice
In a personal service business like travel consulting, it is easy to forget the importance of fundamental marketing techniques and...
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
Who cares about sustainable travel?
Brought to you by The Travel Corporation Consumer interest in sustainable...
What are secrets to success for Virtuoso's top agencies?
Research by Virtuoso has uncovered the five factors shared by its top-producing agencies that can serve as a model for...
How to build client loyalty & repeat business
Like the wisdom of the old proverb, “A bird in...
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