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Publisher, Canadian Traveller magazine. Lover of travel (obviously!), good wine, learning new things and talking to strangers.
Overheard at Virtuoso Travel Week: Wanderlist
Virtuoso’s new vacation planning tool, Wanderlist, is already earning top reviews from advisors and their clients
Christine James, Canada's Woman on Top
On November 27, Christine James, TL Network’s Vice President-Canada, celebrated 20 years with the organization. Ahead of that milestone, Key...
The Genius Tool Advisors Can Use to Transform New Customers Into Dream Clients (Go ahead, steal it!)
You can get travellers to act like dream clients – you just have to tell them how.
Overheard at TL Network’s 2019 EDGE Conference
Here are our key takeaways from the 2019 EDGE Conference, held in June.
Introducing Key Notes On Travel
The ticket to selling more and making more money in 2019
Closing the sale with Features, Advantages & Benefits
You’re in your moment; you have a prospect in front...
Questioning & qualifying clients 1-0-1
Qualifying means two things: making sure that the product we eventually recommend will match what the prospect wants, but also...
Consider travel insurance an 'investment'
Still having a hard time convincing clients to buy travel insurance? Show them this story.
"You ready to buy yet?": Following-up with prospects
Wouldn’t it be nice if every prospect you speak to went ahead and booked a trip with you after your...
Take-aways from Vacation.com's 2016 International Conference
The iconic Diplomat Resort & Spa in Hollywood, Florida recently...
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