Here’s what you need to know about Melia Cuba’s newest property

    

CANADIANS ARE FAMILIAR WITH CUBA – after all, we lead outbound travel to the island nation – but without a doubt, cars-cigars-and-rum is a well-trodden itinerary. Venturing beyond Cuba’s Colonial cities rewards travellers with beach enclaves nestled into nature. This December, luxury eco-resort Paradisus will begin welcoming guests to its newest all-inclusive property, Paradisus Los Cayos on Cayo Santa Maria. Marble, concrete, timber accents and modern geometric patterns emote the feeling of a SoCal beach house. Suffice to say, Paradisus Los Cayos is not the Cuba your clients think they know, which makes it a seductive addition to the Melia Cuba suite of properties. Here’s how to sell it.

  

LOCATION: CAYO SANTA MARIA
Cuba is often touted as an island getaway unto itself. In fact, it is skirted by some 4,000 islands and Florida-esque cayos, or keys. Cayo Santa Maria is located on Cuba’s north-central coast and is made up of a subset of islets called Cayos de Villa Clara. It’s small-island-vibes meets 10 blissful kilometres of beach.

  
GETTING THERE:

Direct flights from YVR and YYZ to Cayo Santa Maria (SNU) A total of 51 flights are scheduled to connect Canadians to Cayo Santa Maria (SNU) in winter 2018-19 as follows: From Montreal: 16x weekly From Toronto: 16x weekly From Ottawa & Halifax: 3x weekly From Quebec City: 4x weekly From Calgary & Vancouver: 2x weekly From Winnipeg, Edmonton, Regina, Saskatoon & Fredericton: 1x weekly *Carriers include Air Canada, Air Transat, Sunwing & WestJet.

  

PARADISUS LOS CAYOS BY THE NUMBERS:
- 640 metres of beachfront
- 802 rooms
- 5-star rating
- 8 restaurants, 5 snack bars and 12 bars
- 3 sections: Standard Paradisus Los Cayos, Royal Service (18+) and The Reserve, featuring Family Concierge service (with added perks!)
- 34 pools: 28 private swim-up pools, a children’s pool, the main pool and two exclusive to Royal Service, and The Reserve including Family Concierge guests 

Melia Cuba / Pardisus Los CayosMelia Cuba / Pardisus Los Cayos

SUITE DREAMS:

Paradisus Los Cayo’s suites are bright, modern and housed in low-rise buildings that unobtrusively stand no higher than three and four storeys (elevators on-site). Guests can expect stocked minibars, soak-worthy tubs, WiFi, and terraces standard across all room categories. A few straightforward questions will determine which suite best suits your client’s needs:

- Is the client seeking an exclusive experience with Royal Service or Family Concierge?

- How much space is needed? Suites measure 102-metres-squared while junior suites span 47-metres-squared.

- Swim-up pool upgrade? Note: These suites will be ground level, and each includes a private Bali bed.

   
Paradisus Junior Suite | Sea View | Junior Suite Garden Swim-Up

All junior suites measure 47-metres-squared and boast a lounge, bedroom with flat screen TV, a king-size bed or two twins. The Junior Suite Garden Swim-Up offers the allure of direct access to a private, ground-floor pool and garden with a Bali bed.

   
FAMILY CONCIERGE:
Junior Suite | Junior Suite Garden Swim-Up Suite | Suite Garden Swim-Up
Families will find spaces uniquely tailored to their needs with Family Concierge service in The Reserve section, a private area that is totally smoke-free. Sofa-beds, in-suite lounges and bathtubs replicate the familiarity of home life while on vacation. Larger families with appreciate the 102-metres-squared Family Concierge Suites which feature a lounge-dining room. Can’t wrangle the kids into dining attire? In-suite dinner delivery is just a call away.

    
ROYAL SERVICE:
Junior Suite | Junior Suite Garden Swim-Up | Suite | Garden Swim-Up
The most exclusive accommodations for adults-only at Paradisus Los Cayos, Royal Service Suites and Junior Suites enjoy a sophistication of their own. Suites measure 102-metres-squared and junior suites are 47-metres-squared, though all have roofed terraces, spacious living spaces and swoon-worthy tubs. Twenty-four-hour room service and Royal Service are included. Trust us: Royal Service is where everyone wants to be.

Pardisus Los CayosMelia Cuba / Pardisus Los Cayos

SELLING FEATURES FOR FAMILIES:

Being parents ourselves, we’ve been in the position where choosing luxury travel meant leaving the kids behind, or where family travel meant trading five-star dining for finger foods. The Reserve featuring Family Concierge at Paradisus Los Cayos marries the best of both worlds: kid-friendly facilities with parent-coveted services, as follows:

- Independent facilities: A separate, family-centric building boasts a private lounge-reception-concierge, pool, beach and restaurant which lets kids mingle while parents avoid sidelong glances from the kid-free crowd.

- Rooms: Spacious suites with separate sleep spaces mean mom and dad don’t have to observe the same bedtime as the kids.

- A Kids Club keeps five- to 12-year-olds entertained with engaging programming and age-appropriate play under the friendly (but watchful) eye of professional supervision. The Kids Club is open from 9 a.m. – 10 p.m. every day, while private babysitting services are available upon request.

- A Baby Club cares for little ones as young as eight months up to age four. Cots are provided for nap time. Teenagers will also find a place to hang out and participate in their own favourite activities to pass the time.

Melia Cuba / Pardisus Los CayosMelia Cuba / Pardisus Los Cayos

SELLING FEATURES FOR LUXURY-SEEKERS:

Paradisus’ signature Royal Service has been described as a “hotel within a hotel” and the staff in this separate, adults-only area live and breathe this ethos. “Attentive” and “tailored” describe the VIP treatment afforded by Royal Service. Think butler service, pool and beach concierges, priority booking and guaranteed à la carte dining reservations. In the privacy of the Royal Service area, enjoy exclusive pools, beach, restaurants, bars, a gym, and massage cabin – all permeated by a serene atmosphere. In-suite, make a pillow menu selection while having a bath drawn, complete with bath salts and candles.

Royal Service inclusions:

- Private airport-to-hotel transfers

- Personalized premium mini bar

- Daily turn-down service

- Free WiFi

   

  

KNOT   

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