For the fifth consecutive year, Air Transat has been voted Best North American Leisure Airline at the Skytrax World Airline Awards. Every year, travellers from around the world take part in the largest airline passenger satisfaction survey, a global benchmark of airline excellence, to determine the winners.
Jean-François Lemay, president and general manager of Air Transat, credited the award to the airline's "attentive crew, cabin comfort, Option Plus and Club Class upgrades, and little extras for families like priority check-in and boarding, as well as the Kids Club to keep youngsters busy, help get the vacation started before even arriving at the destination.”
The World Airline Awards began in 1999 when Skytrax launched its first global, airline passenger satisfaction survey. The survey collects travellers’ opinions on 280 airlines over a 10-month period and in 160 countries. Airlines are ranked according to 40 criteria, from check-in and boarding to staff service and seat comfort. This year’s survey polled more than 19 million passengers worldwide.
To learn more about the World Airline Awards, visit www.worldairlineawards.com.