The Benefits Of Selling Features – Learn To Sell Features: Your Benefit Will Be More Money
August 2010
Yeah I know, I’ve got it all back to front. But then again, we are supposed to be thinking outside the usual aren’t we? There is a time and place... more >>
August 2010
Yeah I know, I’ve got it all back to front. But then again, we are supposed to be thinking outside the usual aren’t we? There is a time and place... more >>
The Bucket List March 2008 - Selling “Do It Now” Travel
March 2008
This is a gimme. I’m sure those of you who are fleet of “make-a-buck” creative thinking are all over this. The movie called The Bucket List... more >>
March 2008
This is a gimme. I’m sure those of you who are fleet of “make-a-buck” creative thinking are all over this. The movie called The Bucket List... more >>
Must Do Marketing - And When To Do It
September 2009
Throughout the year every counsellor is thinking of how to get business, right? Err, hello! You…yes you…I saw you look away. You thought I... more >>
September 2009
Throughout the year every counsellor is thinking of how to get business, right? Err, hello! You…yes you…I saw you look away. You thought I... more >>
Let’s Rake It In Like Everyone Else - Following The Find-A-Buck Strategy
October 2009
Pretty soon you’ll be advising clients how to save on airline baggage fees by wearing all their clothes in a layered fashion. How many suits can a... more >>
October 2009
Pretty soon you’ll be advising clients how to save on airline baggage fees by wearing all their clothes in a layered fashion. How many suits can a... more >>
Back To The Future - Developing Ancillary Sales
May 2008
There seems to be a lot of chatter in the vendor community, especially among the airlines, about how to maximize revenues from ancillary sales –... more >>
May 2008
There seems to be a lot of chatter in the vendor community, especially among the airlines, about how to maximize revenues from ancillary sales –... more >>
Full Disclosure Selling - Ditching The Fine Print
April 2008
Every so often, an industry player stakes their claim and things change. Back in the ’80s it was Uniglobe that created the concept of ‘limited... more >>
April 2008
Every so often, an industry player stakes their claim and things change. Back in the ’80s it was Uniglobe that created the concept of ‘limited... more >>
Your Career is YOUR Responsibility - Take Charge & Boost Your Job Performance
November 2008
Whether you’ve just joined the industry, changed departments, been promoted, taken on a new role or been advised to ‘suck it up and make it... more >>
November 2008
Whether you’ve just joined the industry, changed departments, been promoted, taken on a new role or been advised to ‘suck it up and make it... more >>
Are YOU Dancing With The Stars? - Routines For Becoming A Sales Champ
January 2008
By the time you read this, the star dancer has been announced, made a speech and waltzed off with the sparkly globe. So here’s the question for... more >>
January 2008
By the time you read this, the star dancer has been announced, made a speech and waltzed off with the sparkly globe. So here’s the question for... more >>
Sell Me On Social - Looking For Sales In Online Places
August 2009
a know I love it all. Anything creative and related to the business of travel that can generate a new sale, I’m there in the front row. Tell me... more >>
August 2009
a know I love it all. Anything creative and related to the business of travel that can generate a new sale, I’m there in the front row. Tell me... more >>
SHAM WOW Service - It’s Always Worth Polishing Your Service
June 2010
My wife and I had purchased nine, small California Lilac plants to extend the hedge in the front garden. At ten bucks each we could add a living... more >>
June 2010
My wife and I had purchased nine, small California Lilac plants to extend the hedge in the front garden. At ten bucks each we could add a living... more >>
Customer Service Situations Part Deux: Jose - Making More By Selling More
August 2008
In Toronto recently, needed food, went to the café in the hotel...walked in and waited by the counter to be seated as the sign advised. A customer... more >>
August 2008
In Toronto recently, needed food, went to the café in the hotel...walked in and waited by the counter to be seated as the sign advised. A customer... more >>
Spring Clean Your Site - Delivering Marketing, Merchandising & Customer Service Via The Web
May 2010
I’ve been touring quite a few agency websites recently looking for one or two corkers. And there are one or two corkers for sure. There are also,... more >>
May 2010
I’ve been touring quite a few agency websites recently looking for one or two corkers. And there are one or two corkers for sure. There are also,... more >>
The SKYpe’s The Limit -
April 2010
You know from previous articles and my workshops that I like Skype. I have worked with travel agents and suppliers alike suggesting they use this... more >>
April 2010
You know from previous articles and my workshops that I like Skype. I have worked with travel agents and suppliers alike suggesting they use this... more >>
It’s About The Service
March 2010
As I go about my business I am always pulled into customer service situations that we can all learn from. Here’s a recent batch and all from the... more >>
March 2010
As I go about my business I am always pulled into customer service situations that we can all learn from. Here’s a recent batch and all from the... more >>
Put Your Stamp On This Niche - Posting More Commissions Is Easy
February 2010
Stamps? Postage stamps? Are they still used? Does anyone care? Well I do for one and I’ve cared about stamps since my time in the post department... more >>
February 2010
Stamps? Postage stamps? Are they still used? Does anyone care? Well I do for one and I’ve cared about stamps since my time in the post department... more >>
About Us Marketing - Tell Your Story Well On Your Website
January 2010
If you have a website then chances are you have the standard tabs and links ranging from Home to Contact Us. Somewhere between the Home and... more >>
January 2010
If you have a website then chances are you have the standard tabs and links ranging from Home to Contact Us. Somewhere between the Home and... more >>
A Roller Coaster Ride - Click The Turnstiles To Theme Park Sales
December 2009
The last couple of years have been a roller coaster ride for theme parks across the continent and around the world, too. However, what goes down,... more >>
December 2009
The last couple of years have been a roller coaster ride for theme parks across the continent and around the world, too. However, what goes down,... more >>
The Simple-Ology Service Model - Simplify Your Agency Service Model & Win More Business
November 2009
As I travel I am always learning from my own service experiences. Many times I will not complain as I truly want to experience the full on “no... more >>
November 2009
As I travel I am always learning from my own service experiences. Many times I will not complain as I truly want to experience the full on “no... more >>
